Medical Scribe (Part Time)

One Medical•San Francisco, CA

9d•$24•Onsite

About The Position

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. At One Medical our Healthcare Providers build strong relationships with patients and strive to deliver excellent care to all. Our Medical Scribes play a critical role in helping to ensure this is possible by accurately and thoroughly documenting medical visits and procedures as they are being performed. They set up providers for success by prepping patient charts prior to visits and assisting with follow up items post visit, as well as spotting mistakes or inconsistencies in medical documentation and making appropriate corrections in order to reduce errors. This role reports to the local Operations Manager. You provide the highest quality customer service to patients, adhere to practice protocols and processes, and effectively manage the volume of work without allowing quality to be compromised. You are extremely detail oriented and are able to document and transcribe notes accurately in a timely manner. You have mastered the art of communication and multi-tasking, enjoy partnering with providers and creating a positive and efficient patient experience.

Requirements

At least 6 months of Medical Scribe experience
Strong written communication skills including grammar, spelling, and punctuation, and knowledge of medical terminology and shorthand
A high comfort level typing, navigating the internet and using multiple software systems
Strong attention to detail, consistent follow through, and ability to spot and correct errors
Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams

Responsibilities

Prepare patient charts prior to visits and accompany the provider during the visit, transcribing visit notes and assisting with documentation related to vitals, medical history and care plans
Transcribe patient orders, including but not limited to laboratory tests, radiology tests, medications, etc.
Support patient care by retrieving medical supplies, equipment, and materials during visits to ensure efficient workflow
Work through your paired provider’s task queue: Responding to patient messages, sending letters, completing action items / follow up items from outside facilities, etc.
Spot mistakes or inconsistencies in medical documentation and check to correct the information in order to reduce errors
Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work
Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive visit experience

Benefits

Paid sabbatical for every five years of service
Free One Medical memberships for yourself, your friends and family
Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Pre-Tax commuter benefits
PTO cash outs - Option to cash out up to 40 accrued hours per year
401K match
Credit towards emergency childcare
Company paid maternity and paternity leave
Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
UpToDate Subscription - An evidence-based clinical research tool
Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
Discounted rate to attend One Medical’s Annual REAL primary care conference