Medical Screener - Reception Technician (Customer Service) (Bilingual English/Spanish)

CSL • Las Vegas, NV

100d

About The Position

The Medical Screener - Reception Technician is responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. In compliance with Standard Operating Procedures (SOPs), the technician assists qualified donors in completing the screening process, which includes assessing self-administered health history, answering basic medical questions, referring donors to medical staff when appropriate, and performing health screening procedures such as blood pressure, pulse, weight, and temperature. The technician may also educate new donors on the use of therapeutic products made from donated plasma, ensuring that all donor questions are answered timely, accurately, and professionally. Additional responsibilities include maintaining a clean work environment, ensuring sufficient operating supplies, and following all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.

Requirements

• High school diploma or equivalent required.
• Minimum of three (3) months experience in a clerical or customer service related position, preferably in a medical or health provider environment.
• Ability to perform basic math calculations.
• Bilingual skills in English and Spanish may be required.

Responsibilities

• Greet donors at the plasma collection center and conduct registration procedures.
• Assist qualified donors in completing the screening process.
• Perform health screening procedures such as blood pressure, pulse, weight, and temperature.
• Educate new donors on the use of therapeutic products made from donated plasma.
• Answer donor questions and provide information about the donation process.
• Register applicants and transfer donors as needed.
• Maintain accurate donor data in the electronic donor information management system.
• Ensure a clean and efficient work environment.
• Follow all health and safety policies and procedures.
• Maintain confidentiality of all personnel, donor, and center information.

Benefits

• Options for health care benefits, including choices of plans for medical, dental, and vision.
• Prescription drug coverage.
• Company-provided basic life insurance and Short- and Long-Term Disability.
• Option to participate in CSL's 401(k) Savings Program.
• Paid Time Off (PTO) for vacations, illness, and personal business.
• Paid observed holidays as designated by the Company.

What This Job Offers

• Job Type: Full-time
• Industry: Chemical Manufacturing
• Education Level: High school or GED