About The Position

RADNET Is Hiring Medical Schedulers for our Call Center. You can make up to $18.62 hourly in as little as 6 months! Starting Pay: $16.65/hour and earn as you learn with our Tier program WHY JOIN RADNET? Ready to grow your career? Come be part of our amazing company with unlimited growth potential! Bring your resume and interview onsite. Don’t have a printed resume? No problem—we can print it for you if it’s accessible. A resume is required to participate in interviews. You must have a proper resume With work history, duties and skills properly outlined. You must have a COMPLETED Application to interview. Visit us at Radnet.com/Careers to apply! Interview-appropriate attire is required; business casual is preferred. This includes professional clothing such as slacks, dress pants, skirts, blouses, collared shirts, or sweaters. Please avoid casual attire such as T-shirts, tank tops, shorts, athletic wear, flip-flops, or clothing with offensive graphics or wording. Shifts Available: 11:00am to 7:30pm & 11:30am to 8:00pm NO SHIFT IS GUARANTEED; shifts are given based on forecasted need. If you prefer to schedule an interview time, please send us your resume by applying @https://careers.radnet.com/careers-home Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Medical Scheduler, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.

Requirements

  • Requires High School Diploma
  • One year of Customer Service Experience
  • Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills.
  • Ability to foster teamwork, inter-personal awareness, and initiative.
  • Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
  • You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
  • You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.

Responsibilities

  • Properly schedule all procedures and answer incoming calls in a courteous and professional manner.
  • Place calls to referring physicians for patients expressing difficulty with scheduling.
  • Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
  • Update account information at the point of scheduling.
  • Utilize RIS filter screens to answer questions associated with insurance, procedures and preps.
  • Pre-register, scans documents, input clinical data as needed for appointment and requests films as needed.
  • Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
  • Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
  • Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
  • Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
  • Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
  • Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
  • Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

Benefits

  • Comprehensive Medical, Dental, Vision and Pet coverages.
  • Health Savings Accounts with employer funding.
  • Wellness dollars
  • 401(k) Employer Match
  • Daily Pay
  • Paid Holidays
  • No weekends – Work-life balance matters!
  • Paid Birthday
  • Tuition Reimbursement
  • Free services at any of our imaging centers for you and your immediate family.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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