Access Associate - Full Time!

TES Staffing • Rochester, NY

1d • $19 • Onsite

About The Position

TES Staffing is proud to partner with a leading hospital system in Rochester, supporting their fast-paced and highly respected gastroenterology center. We’re currently seeking a detail-oriented and organized Medical Scheduler to join this collaborative and growing team. This is an outstanding opportunity to build a long-term career within a healthcare system known for its supportive environment, professional development, and commitment to patient care. Position Summary: As a Medical Scheduler, you’ll play a key role in coordinating patient procedures and maintaining an accurate and efficient surgical schedule. This role requires excellent communication, organization, and multitasking skills, along with a customer-first approach to patient interaction.

Requirements

• Minimum of 6 months experience in a healthcare or medical clerical role
• Familiarity with medical terminology and healthcare scheduling systems
• Strong verbal and written communication skills
• Excellent attention to detail and organizational abilities
• Ability to maintain patient confidentiality at all times
• Self-motivated with a team-oriented mindset and strong work ethic
• Ability to prioritize and adapt in a fast-paced clinical environment

Responsibilities

• Manage and update patients’ medical records with accuracy and confidentiality
• Schedule surgical procedures and medical appointments
• Handle patient inquiries via phone and email with professionalism and care
• Obtain prior authorizations for imaging, testing, and medications
• Support patients with billing inquiries and payment information
• Gather medical history and documentation from patients and external providers
• Sort and distribute incoming and outgoing correspondence
• Maintain office supply inventory and escalate urgent issues appropriately

Benefits

• Full medical benefits available after a successful probationary period

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed