Medical Reviewer I - Remote after 6 months

PGBA•Myrtle Beach, SC

10d•Remote

About The Position

Join our team serving active and retired US military members and their covered family members. We strive to ensure that these dedicated individuals and their loved ones receive high-quality care administered as economically as possible and in accordance with current evidence-based care guidelines. As part of our expanding team of medical reviewers, you will evaluate the medical records to determine medical necessity and perform utilization management of professional, inpatient, outpatient facility benefits or services and appeals. You will document decisions using indicated protocol sets, or clinical guidelines and provide support and review of medical claims and utilization practices. In addition to being able to serve those who protect our country, you won’t have the physical stress of working in a direct care setting and you will have nights, weekends, and holidays off to spend with those you love. For those wanting to grow their career with us, we offer tuition reimbursement, skills training classes, an aspiring leaders’ program, and promotional opportunities throughout our family of companies. In these uncertain times, we are a solid company who has served individuals, businesses, associations, and the US government for over 70 years. Our leadership is committed to ensuring that we will be serving our customers for another 70 years. Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but we've been part of the national landscape for more than seven decades, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies, allowing us to build on various business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Position Purpose: Performs medical reviews using established criteria sets and/or performs utilization management of professional, inpatient or outpatient, facility benefits or services, and appeals. Documents decisions using indicated protocol sets or clinical guidelines. Provides support and review of medical claims and utilization practices.

Requirements

Bachelor's degree - Social Work, OR, Graduate of an Accredited School of Licensed Practical Nursing or Licensed Vocational Nursing.
2 years clinical experience.
Working knowledge of word processing software.
Good judgment skills.
Demonstrated customer service and organizational skills.
Demonstrated proficiency in spelling, punctuation, and grammar skills.
Analytical or critical thinking skills.
Ability to handle confidential or sensitive information with discretion.
Ability to remain in a stationary position and operate a computer.
Microsoft Office.
Active, unrestricted LPN/LVN licensure from the United States and in the state of hired, OR, active compact multistate unrestricted LPN license as defined by the Nurse Licensure Compact (NLC), OR, active, unrestricted LBSW (Licensed Bachelor of Social Work) licensure from the United States and in the state of hire.

Nice To Haves

Associate Degree- Nursing OR Graduate of an Accredited School of Nursing.
Working knowledge of spreadsheet and database software.
Demonstrated oral and written communication skills.
Ability to persuade, negotiate, or influence others.
Knowledge of Microsoft Excel, Access, or other spreadsheet/database software.
Active, unrestricted RN licensure from the United States and in the state of hire, OR, active compact multistate unrestricted RN license as defined by the Nurse Licensure Compact (NLC).

Responsibilities

May provide any of the following in support of medical claims review and utilization review practices:
Performs medical claim reviews and makes a reasonable charge payment determination.
Monitors process's timeliness in accordance with contractor standards.
Performs authorization process, ensuring coverage for appropriate medical services within benefit and medical necessity guidelines.
Utilizes allocated resources to back up review determination.
Reviews interdepartmental requests and medical information in a timely/effective manner in order to complete utilization process.
May conduct/perform high dollar forecasting research and formulate overall patient health summaries with future health prognosis and projected medical costs.
Performs screenings/assessments and determines risk via telephone.
Reviews/determines eligibility, level of benefits, and medical necessity of services and/or reasonableness and necessity of services.
Provides education to members and their families/caregivers.
Reviews first level appeal and ensures utilization or claim review provides thorough documentation of each determination and basis for each.
Conducts research necessary to make thorough/accurate basis for each determination made.
Educates internal/external staff regarding medical reviews, medical terminology, coverage determinations, coding procedures, etc. in accordance with contractor guidelines.
Responds accurately and timely with appropriate documentation to members and providers on all rendered determinations.
Participates in quality control activities in support of the corporate and team-based objectives.
Participates in all Required Licenses and Certificates.