MEDICAL REGISTRATION SPECIALIST

SOUTHWEST MEDICAL IMAGING • Phoenix, AZ

2h

About The Position

Responsible for greeting and registering patients, as well as verifying all patient information and insurance details. Additionally, the medical registration specialist must collect co-pays, answer calls, and communicate with other medical employees as needed. Medical registration specialist may also schedule patient appointments.

Requirements

• High School Diploma or Equivalent
• Strong customer service and interpersonal skills
• 1+ year of experience working in healthcare (i.e. patient admitting,/registration, patient accounting, medical records, physician's office)
• or completion of a medical billing or medical assistant trade school certificate
• or 2+ years experience working in customer service within a non-healthcare industry
• Basic computer Skills

Responsibilities

• Greets and directs patients and visitors.
• Demonstrates a commitment to “World Class Customer Service” and promotes a positive work environment.
• Verifies patient’s appointments and time upon registration.
• Verifies patient’s record is up to date and accurate. Makes appropriate changes in computer system and on patient’s records.
• Works closely with billing and scheduling departments for patient insurance verification.
• Collect co-pays, deductibles and inquire on previous balances.
• Assists with other medical office needs, including scheduling, telephone inquiries and taking payments.
• Operates a personal computer and appropriate software packages or its equivalent.
• Assist in requests for medical records.
• Meet productivity, quality/accuracy and collections benchmarks.
• Flexible to work at multiple locations and different shifts.
• Performs other related duties as assigned or requested.

Benefits

• Medical, Dental & Vision Coverage
• Potential for remote work after training
• Health Savings Accounts (HSA-available if enrolled in a high deductible plan)
• Flexible Spending Accounts (FSA)
• Dependent Care Reimbursement Accounts (DCRA)
• Employee Assistance Program (EAP available if enrolled in Health plan)
• 401(k) retirement plan
• Paid Time Off (PTO)
• Company Paid Basic Life & AD&D Insurance
• Voluntary Life Insurance
• Voluntary Short Disability
• Company Paid Long-Term Disability
• Pet Discount Program
• 6 paid Company Holidays
• Floating Holiday, Jury Duty & Bereavement Leave
• Tuition Reimbursement
• Competitive Salary
• Leadership Mentoring Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees