Medical Records Technician | Shelby, MT

Logan Health Medical Center•Shelby, MI

11h

About The Position

Logan Health Medical Records in Shelby, MT is seeking a Medical Records Technician to support the accurate management of patient health information. This role is responsible for maintaining electronic medical records, filing and retrieving patient charts, researching patient information, and responding to record requests in accordance with policy. The position also provides customer service support by answering phones and assisting internal and external customers. Additionally, the Medical Records Technician helps ensure billing accuracy by reviewing patient records, identifying and reconciling billing errors or omissions, and supporting third-party payer inquiries. Our Mission : Quality, compassionate care for all. Our Vision : Reimagine health care through connection, service and innovation. Our Core Values : Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Our Logan Health Shelby, MT location is searching for a Medical Records Technician to be part of our team! Who we are looking for: We’re looking for someone who is detail-oriented, has great computer skills, and a natural talent for providing excellent customer service! Strong communication skills are essential, as you’ll answer phones, route inquiries, and work closely with staff, patients and other departments within Logan Health. What you'll be doing: In this important role, you’ll handle everything from organizing and maintaining electronic charts to retrieving records and ensuring accuracy and compliance with regulations.

Requirements

High School Diploma or GED preferred. Combination of education and experience will be considered.
Data entry experience preferred.
Strong computer skills and working knowledge of Microsoft Word, Excel, and Outlook.
Previous Health Information Management experience preferred or one (1) year experience in a medical office, clinic or other customer service setting.
Proven problem-solving, analytical skills and organizational/time management skills required.
Ability to learn new tasks/skills quickly.
Knowledge of rules and regulations governing the handling of private health information.
Knowledge of computers, related hardware and software, printers, scanners, multi-line phone systems, and standard office equipment.

Responsibilities

Interacting with computers.
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Organizes and checks medical records for completeness, accuracy and compliance with regulatory requirements.
Answers phones and routes inquiries properly.
Must be able to professionally address inquiries that deal with requests for Medical Records in an orderly and timely manner.
Maintains all filing and other miscellaneous duties within the Medical Records department.
Required to scan documentation into electronic format, or produce copies for individuals in a professional manner.
Keep all registries up to date and accessible to interested parties within the department.
Reviews all medical records ensuring that all items and services such as procedures, patient visits, supplies, and pharmaceuticals that are charged through the CDM are described and charged for appropriately.
Resolves or clarify codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors or others or by participating in the coding team’s regular meetings.
Assess the accuracy of charge forms and works as part of the team to review and analyze unique site specific procedures that need to be billed and developed on charge forms as applicable.
Review and capture lost charges and incorrect charges that have not been entered by various departments and communicate information to responsible department.
Medical Record filing, retrieval, photocopying, electronically sending, and setup are a required job function.
Employee may be called on to back up coding, transcribing, and other business office duties as assigned.
Answer telephones and route inquires to the proper individuals or answer questions within scope of practice.
Responsible for the development of all birth certificates in coordination with Nursing or Medical staff.
Stay current and comply with all departmental, hospital, Federal, and State regulations that govern patient privacy to include HIPAA, and HEIM.
Demonstrated ability to read, write, and speak in a professional manner to individuals or small groups that may include the public, peers, nurses, or physicians.
Cooperation with department staff to achieve goals and maintain good employee relations while working as an individual or in a team environment.
Release information to persons or agencies according to regulations.