Medical Records Technician (Release of Information)

About the position

This position is located in the Health Information Management (HIM) section at the White City VA Medical Center. The MRT Release of Information (ROI) reviews and processes requests for patient protected health information (PHI). The MRT (ROI) also provides direct customer service to the Veteran (or third party), by providing copies of the Veteran's PHI, when a signed, written request is received, or upon the Veteran's valid authorization to a third party.

Responsibilities

• Ensure that only the information specified by the Veteran is released.
• Educate requesters on requirements for submitting requests for health information.
• Receive and validate authorization forms and requests for information.
• Prioritize requests according to policies and regulations.
• Use various computer applications to track and release all authorized release of information requests.
• Process and release health information to authorized first- and third-party requesters.
• Initiate and maintain the accounting of disclosure for all records disclosed from a Privacy Act system of records.
• Communicate with internal and external stakeholders to provide technical expertise regarding the release of information process.
• Ensure compliance with policies, procedures, laws, and regulations governing privacy and release of information.

Requirements

• U.S. Citizenship.
• One year of creditable experience that indicates knowledge of medical terminology and general understanding of health records.
• An associate's degree from an accredited college or university recognized by the U.S. Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management.
• Ability to utilize health information technology and various office software products.
• Knowledge of health record documentation guidelines and processes for disclosing protected health information.
• Ability to manage priorities and coordinate work in order to complete duties within required timeframes.

Nice-to-haves

• Experience in a healthcare setting.
• Familiarity with the Privacy Act, Freedom of Information Act, and Health Insurance Portability and Accountability Act (HIPAA).

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and paid leave.