Medical Records Specialist (Entry-Level)

Glens Falls Hospital • Glens Falls, NY

15d • $17 - $27

About The Position

The Impact You Can Make Team Impact Responsible for preparing electronic charts for upcoming clinic schedule. Responsible for gathering medical records for incoming and outgoing referrals. Responsible for working with insurance companies, patient assistance programs, and patients to address financing care, which could include prior authorization for specific tests. Work to be completed in a timely, accurate and efficient manner while remaining sensitive to the needs of the patients, their families, and fellow employees to ensure a smooth and orderly workflow. The percentage may vary depending on the needs of the center. The Glens Falls Hospital Impact Mission Our Mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting. How You Will Fulfill Your Potential Responsibilities Serves as a liaison with physicians, clinical staff, Medical and Radiation Oncology, external providers and specialist involved in the management of patient care. Also works with other hospital departments, and ancillary hospital personnel to ensure each patient chart is prepped with appropriate records for scheduled appointment. Reviews physician orders and ensures orders and results have been received for all required exams and procedures; obtains additional orders from physician when necessary to prevent omission of a required test or procedure. Activates any lab orders pertinent to patient visit as well as addressing Medical Necessity and ABNs. Manages retrieval of paper charts previously purged, ensuring any paper documents are scanned into the EMR. Has a working knowledge of downtime procedures in the event of a system failure. Works appropriately to complete paper documentation tools for providers to use in place of EMR. Appropriately scans downtime paperwork into chart when system is once again available. Ensure all paper documentation received into medical records department is appropriately scanned into EMR. Properly requests and follows through on any imaging discs. Works with Imaging department to ensure Images are imported into EMR prior to provider seeing patient. Release of Information (ROI) Receives and executes ROI as appropriate to other providers, organizations, insurance companies and patients, upon request. Facilitates proper involvement from appropriate department of hospital for any legal requests. OTHER DUTIES & RESPONSIBILITIES (NON-ESSENTIAL): Other pertinent duties as assigned

Requirements

• High School Diploma
• 1 year experience in a healthcare environment
• Excellent customer service skills.
• Excellent command of the English language.
• Knowledge of medical terminology.
• Knowledge of some anatomy/physiology preferred.
• Excellent computer and phone skills.
• Problem solving/trouble shooting techniques.
• Excellent written and oral communication skills.
• Scanning experience

Nice To Haves

• Knowledge of some anatomy/physiology preferred.

Responsibilities

• Serves as a liaison with physicians, clinical staff, Medical and Radiation Oncology, external providers and specialist involved in the management of patient care.
• Also works with other hospital departments, and ancillary hospital personnel to ensure each patient chart is prepped with appropriate records for scheduled appointment.
• Reviews physician orders and ensures orders and results have been received for all required exams and procedures; obtains additional orders from physician when necessary to prevent omission of a required test or procedure.
• Activates any lab orders pertinent to patient visit as well as addressing Medical Necessity and ABNs.
• Manages retrieval of paper charts previously purged, ensuring any paper documents are scanned into the EMR.
• Has a working knowledge of downtime procedures in the event of a system failure.
• Works appropriately to complete paper documentation tools for providers to use in place of EMR.
• Appropriately scans downtime paperwork into chart when system is once again available.
• Ensure all paper documentation received into medical records department is appropriately scanned into EMR.
• Properly requests and follows through on any imaging discs.
• Works with Imaging department to ensure Images are imported into EMR prior to provider seeing patient.
• Receives and executes ROI as appropriate to other providers, organizations, insurance companies and patients, upon request.
• Facilitates proper involvement from appropriate department of hospital for any legal requests.
• Other pertinent duties as assigned

Benefits

• Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be found here .

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees