Medical Records Specialist

Naveris-posted 11 days ago
Full-time • Entry Level
Waltham, MA
11-50 employees
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Naveris is a rapidly growing precision oncology diagnostics company on a mission to change the way HPV-driven cancers are detected, monitored, and managed. Our flagship test, NavDx®, is a cutting-edge, blood-based Lab Developed Test (LDT) that detects circulating Tumor Tissue Modified Viral (TTMV®)-HPV DNA. NavDx provides clinicians with earlier insights into recurrence, enabling more informed and personalized patient care and outcomes. Opportunity The Medical Records Specialist plays a critical role in ensuring the accuracy and integrity of laboratory and patient data. This position focuses on performing quality control reviews of data entered in Salesforce, verifying information across Test Requisition Forms and laboratory records, and collaborating cross-functionally to ensure compliance, operational excellence, and timely reporting.

  • Enter, review, and maintain patient medical and insurance data in Laboratory Information Systems (LIS).
  • Maintain policies and procedures for specimen processing and data entry tasks.
  • Perform quality checks of data entered by the external data vendor, ensuring accuracy between TRFs and Salesforce records.
  • Support the data entry vendor by monitoring their performance and accuracy.
  • Identify and correct discrepancies in medical records, accounts, and documentation, collaborating closely with the Exception Handling and Resolution (EHR) department.
  • Log and categorize data discrepancies using the internal error-tracking system.
  • Contribute to continuous process improvement initiatives to streamline daily processes, reduce turnaround time, and enhance data quality.
  • Participate in audits, performance reviews, and data validation projects.
  • Assist in the generation and review of patient reports within the scope of the position.
  • Determine specimen acceptability, consulting with the supervisor or Lab Director as needed, and taking appropriate action when necessary.
  • Recognize unclear or ambiguous information presented on requisitions and follow appropriate corrective actions.
  • Communicate effectively via written, verbal, face-to-face, telephone, and computer methods.
  • Respect and maintain the confidentiality of information relative to clients and patients.
  • Maintain strict adherence to CAP/CLIA, HIPAA, and company data security protocols.
  • Bachelor’s degree in Biology, Healthcare Administration, Health Information Management, or related field preferred. An associate's degree and a high school diploma are acceptable with relevant experience.
  • Experience in a clinical, laboratory, or healthcare data environment preferred.
  • Familiarity with Laboratory Information Systems (LIS) and platforms such as Salesforce and Tableau is preferred.
  • Strong analytical and problem-solving skills with meticulous attention to detail.
  • Excellent written and verbal communication abilities.
  • Demonstrated ability to prioritize and manage tasks in a fast-paced environment.
  • Working knowledge of HIPAA compliance and medical confidentiality.
  • competitive compensation
  • work/life balance
  • remote work opportunities
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