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The Medical Records Retrieval Specialist/ Risk Adjustment Representative 2 travels to provider offices within the region to retrieve medical records and upload into a secure system. This position requires proper documentation retrieval while following state and federal regulations as well as internal policies and guidelines. The role involves traveling up to 50% of the time, which may include overnight travel for up to a week at a time. The specialist will use a laptop computer, a portable scanner, and an encrypted flash drive to retrieve medical records, which will then be uploaded into a database. Effective communication with physician offices by phone and email is essential to meet all deadlines, and the role is customer-facing, requiring a professional demeanor.