Medical Records Coordinator
About The Position
HealthPro Heritage has an On-Call, as needed Medical Records Coordinator position available at their retirement community in Riverdale, NY. This role is responsible for maintaining accurate, organized, and confidential resident medical records in compliance with facility policies, state and federal regulations, and HIPAA standards. The position supports nursing and administrative teams by coordinating documentation, scheduling resident appointments, maintaining census data, and ensuring effective communication across assigned nursing neighborhoods. HealthPro Heritage is a mission-driven organization dedicated to compassionate care and innovative therapy solutions, offering a fulfilling career where individuals can positively impact lives and achieve personal and professional growth. As a therapist-led, diverse organization, they provide clinical services across various settings, including nursing facilities, retirement communities, hospitals, home care, and pediatric schools and clinics.
Requirements
- High School Diploma or GED required
- Proficiency in Microsoft Office applications required
- Knowledge of medical terminology and healthcare documentation standards
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to maintain confidentiality and ensure compliance with HIPAA regulations
- Demonstrated professionalism, reliability, and ability to prioritize work effectively
- Strong customer service and interpersonal skills
Nice To Haves
- Associate degree preferred
- Minimum one (1) year of experience in healthcare administration, medical records, or related field preferred
- Bilingual a plus
Responsibilities
- Maintain, update, and organize resident medical records according to facility and regulatory requirements.
- Prepare and process documentation for admissions, transfers, and discharges, including ensuring appropriate posting of resident name on rooms and ID bracelets.
- Coordinate diagnostic and therapeutic service appointments with nursing staff and external providers.
- Upload all soft records to EMR, per protocol and maintain unit-based records according to facility practice.
- Perform quarterly chart audits and “thinning” to maintain current and compliant records.
- Maintain a current census report and communicate changes to appropriate departments.
- Assist nursing staff by ensuring required forms and tracking documents are readily available.
- Answer calls for assigned neighborhoods regarding resident information and communicate information accordingly.
- Verify and schedule transportation for outside appointments; including scheduling family/representative to accompany resident. If one is not available and required, coordinate with LHCSA companion services.
- Maintain an organized and professional work environment, always ensuring confidentiality and resident privacy.
- Adhere to customer service standards, demonstrating professionalism, empathy, and effective communication.
- Support team members and supervisors by contributing to a collaborative and efficient work environment.
Benefits
- Purpose-Driven Work: Be part of a mission-driven organization dedicated to compassionate care and innovative therapy solutions.
- Growth Opportunities: Enjoy continuous learning and development opportunities tailored to support your professional growth.
- Collaborative Culture: Thrive in a supportive environment where teamwork, respect, and open communication are at the heart of everything we do.
- Commitment to Excellence: Join a team recognized for clinical expertise and commitment to delivering high-quality care and outcomes.
- Competitive Benefits Package: Enjoy competitive compensation along with a comprehensive benefits package designed with YOU in mind!
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
