Medical Records Clerk

CenterWell•Orlando, FL

2d•Onsite

About The Position

Become a part of our caring community and help us put health first The Medical Records Clerk ensures all forms are properly identified, completed, and signed. Enters all necessary information into the system. Communicates with physicians and staff to clarify diagnoses or get additional information. May also assign a code to each diagnosis and procedure. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion. The Medical Records Clerk ensures all forms are properly identified, completed, and signed. Enters all necessary information into the system. Communicates with physicians and staff to clarify diagnoses or get additional information. May also assign a code to each diagnosis and procedure. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion. Use your skills to make an impact

Requirements

Less than 3 years working knowledge of computers, or a demonstrated technical aptitude
Professional appearance and attitude
Demonstrated organizational skills
Proficiency in Microsoft Office Word and Excel
This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits an ability to quickly learn new systems
Excellent communication skills, both verbal and written
Ability to travel locally (potentially overnight occasionally)
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Language Proficiency Testing: Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing.
Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Nice To Haves

Associate's or Bachelor's Degree in a related field
Previous healthcare or health insurance experience
Previous Medical Records Clerk experience [a minimum of "1' year]
Familiarity with medical terminology and/or ICD-9 codes
Bilingual in English and Spanish

Responsibilities

Ensures all forms are properly identified, completed, and signed.
Enters all necessary information into the system.
Communicates with physicians and staff to clarify diagnoses or get additional information.
May also assign a code to each diagnosis and procedure.
Decisions are typically focus on interpretation of area/department policy and methods for completing assignments.
Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction.
Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.