Medical Records Clerk (50230)

HealthLinc, Inc•Miami Gardens, FL

68d

About The Position

As a Medical Records Clerk, you will be scanning, pulling, and sending records in a timely manner, all in accordance HealthLinc policies and requirements. This position will work closely with the patients, all clinic staff and will report to the Assistant Site Operations Director.

Requirements

High school diploma or equivalent
At least 2-3 years of experience in a medical administrative position
Strong organizational and time management skills
Excellent written and verbal communication skills
Strong customer service skills
Proven ability to work well in a team environment
Ability to remain flexible and adaptable
Ability to follow HealthLinc policies and procedures
Operate a multi-line phone system and other office equipment including printers, fax machines, etc.
Basic computer skills (Microsoft Office, EHR, online sources, etc.)
All assigned Relias trainings

Responsibilities

Creates charts for new patients as needed.
Scans charts, lab reports, patient forms and other information or reports.
Prints requested medical records as needed.
Assures the release of patient health information is in accordance with HIPAA guidelines.
Sends invoices for select medical records.
Monitors the fax folder and retrieves medical records as needed.
Regularly checks the SSA website for medical records requests.
Identifies and relocates misplaced records.
Answers calls for patient medical records requests and conducts follow up calls regarding medical records.
Retrieves requested patient information from medical charts for Provider use.
Maintains spreadsheets on records requested and released, subpoenas, and Quality Health Information requests.
All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH).
Performs other duties as assigned.