Medical Records Clerk

The Health AlliancePensacola, FL
Hybrid

About The Position

Mako Medical is currently searching for an experienced and friendly medical records clerk to join our administrative team. This is a full-time hybrid role; you will complete training in-office and will transfer to remote work once training is completed. After the training period you will be required to work in the office 1-2 days a week. You will be responsible for a variety of tasks including issuing medical records to payers according to laws and regulations, complete clerical duties including answering phones, responding to emails, and assisting Customer Service Department staff with incoming calls on a as needed basis. The successful candidate will have in-depth knowledge of medical terminology, processes, and administrative duties. To excel in this position, you should also demonstrate excellent communication and organizational skills. Ultimately, you will work with a small team to assist with the responsibilities described and fill in with other Medical Billing assignments as needed.

Requirements

  • A minimum of 2 years’ experience in a similar role
  • Advanced understanding of medical terminology and administration processes
  • Proficient in information management programs and MS Office
  • Outstanding communication and interpersonal abilities
  • Strong attention to detail with excellent organizational skills

Nice To Haves

  • Associates Degree preferred

Responsibilities

  • Gathering patient demographic and personal information
  • Issuing medical files to persons and agencies according to laws and regulations
  • Helping with departmental audits and investigations
  • Ensuring medical records requests are completed in an accurate and timely manner
  • Completing clerical duties, including answering phones, responding to emails
  • Additional assignments as assigned by supervisor
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