Medical Records Clerk

PainPoint Health • Barrington, IL

46d • $19 - $21

About The Position

As a Medical Records Clerk at IPSI, you will play a crucial role in keeping our operations running smoothly. You will ensure patient records are accurate, insurance pre-authorizations are obtained, and patient accounts are updated efficiently. Your attention to detail and collaboration with medical and administrative staff will directly impact patient care and the overall success of the practice.

Requirements

• High school diploma or GED required
• Minimum six months of related experience and/or training required
• Are detail-oriented and organized, with the ability to manage multiple tasks simultaneously
• Communicate clearly and professionally with patients, families, and staff
• Can handle difficult situations with tact and patience
• Enjoy contributing to a collaborative, mission-driven healthcare environment

Nice To Haves

• Familiarity with medical records, insurance processes, or patient account management preferred

Responsibilities

• Enter and update patient information in electronic records
• Copy and organize patient documents as needed
• Maintain accurate and complete medical records in compliance with guidelines
• Communicate with insurance carriers to obtain precertification’s for office visits, procedures, and surgeries
• Update records with eligibility, exclusions, deductibles, and approvals
• Determine if second opinions or prior approvals are needed and notify patients
• Research, appeal, and resolve outstanding claims or insurance denials
• Interpret EOBs and reconcile patient accounts for proper payment, adjustments, and balances
• Follow up on outstanding accounts receivable for all payers, including government and self-pay
• Communicate with responsible parties to resolve past-due accounts
• Assist insurance companies with questions regarding patient accounts
• Enter charges and post payments to patient accounts
• Answer patient and family inquiries tactfully and professionally
• Assist front desk with phone calls and scheduling as needed
• Prepare outgoing mail and sort/distribute incoming mail
• Demonstrate initiative by performing necessary tasks not directly assigned
• Complete annual mandatory training by assigned due dates

Benefits

• Flexible, part-time schedule
• Supportive, team-focused environment
• Opportunities to directly impact patient care
• Join a trusted, respected practice known for clinical excellence and compassionate care
• Work with award-winning physicians and a collaborative team
• Contribute to a mission that directly improves patient quality of life

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees