Medical Records Clerk

Tennessee Orthopaedic Alliance • Knoxville, TN

118d

About The Position

The Medical Records Clerk is responsible for maintaining the accuracy, integrity, and confidentiality of all patient health information. This role ensures medical records are complete, properly scanned, stored, and released in accordance with hospital policies, state regulations, and HIPAA. The Medical Records Clerk supports clinical staff and administration by providing timely access to accurate patient information and assisting with compliance, auditing, and quality review processes.

Requirements

• Education: High School Diploma or equivalent required.
• Knowledge of medical terminology or orthopedic specialty preferred.
• Experience with medical records or health information management preferred.
• Familiarity with HIPAA and patient confidentiality standards preferred.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Ability to spell accurately with neat, legible handwriting.
• Strong attention to detail and organizational skills.
• Excellent communication skills and ability to work with physicians and clinical staff.
• Ability to maintain confidentiality in handling sensitive medical information.

Responsibilities

• Ensure all Electronic Medical Record (EMR) data is accurate, complete, and concise.
• Prepare, scan, and analyze patient medical records for accuracy and completeness.
• Send deficiency/delinquent letters to physicians regarding incomplete records in compliance with medical staff regulations.
• Perform Release of Information (ROI) via fax, phone, or mail while following surgery center policies, HIPAA, and state privacy laws.
• Maintain integrity and organization of scanned and stored records.
• Retrieve and manage archived paper charts when necessary.
• Troubleshoot documentation issues and assist in resolving problem areas with the Administrator/Business Office Manager.
• Interact with nurses, physicians, and staff to ensure timely completion of records.
• Provide flexibility and support for other business office tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED