Medical Record Retrieval Representative
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About The Position
The Medical Records Retrieval Representative (Risk Adjustment Representative 2) travels to provider offices within the Indianapolis, IN and surrounding areas that scans medical records into a secure system. The records are reviewed by Humana's Coding staff. This role involves traveling up to 60% in assigned territory and other areas as needed, which includes driving to locations close to your home and in the area of Indianapolis and the surrounding regions, as well as traveling to locations that require overnight travel for up to a week at a time. The representative collaborates with provider offices through phone calls and visits, uses multiple EMR systems to access records following all HIPAA guidelines, and utilizes a laptop computer, portable scanner, and external thumb drive to retrieve medical records which will be uploaded into a database. Additionally, the representative schedules appointments and visits to physician offices in a timely, efficient manner to meet all deadlines and will assist with regional phone calls and administrative projects as needed.
