Medical Receptionist

Wayland Pediatrics • Wayland, MA

384d • $39,520 - $47,840

About The Position

Wayland Pediatrics is seeking a full-time Medical Receptionist to join our pediatric office team. The role involves managing front office duties, ensuring a welcoming environment for patients and families, and supporting the overall operations of the practice. The ideal candidate will demonstrate professionalism, commitment, and a friendly demeanor while efficiently navigating a fast-paced work environment.

Requirements

• Must be able to navigate a fast-paced environment efficiently.
• Familiarity with electronic medical records; past use of EPIC is highly desirable.
• Ability to work well with patients and co-workers.
• Eagerness to learn new skills and be a problem solver.

Nice To Haves

• Bilingual skills are preferred.
• Experience with EMR systems is preferred.
• Customer service experience is preferred.

Responsibilities

• Greet patients and families, providing necessary paperwork and questionnaires.
• Collect co-payments and check patients in/out of the office.
• Schedule appointments efficiently according to established guidelines.
• Confirm appointments two days before scheduled visits and track no-shows.
• Monitor and manage incoming emails and distribute electronic faxes throughout the day.
• Support communication around provider credentialing.

Benefits

• 401(k)
• 401(k) matching
• Disability insurance
• Free parking
• Life insurance
• On-the-job training
• Paid orientation
• Paid time off
• Retirement plan
• Uniform allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed