Medical Receptionist

Mercyhealth • Columbia, MD

273d • $17 - $26

About The Position

The Patient Service Associate is responsible for all front desk operations under the direction of the Practice Manager/Director/Assistant Director which include, but we are not limited to scheduling patients, answering phones, scanning medical records, triage patient, phone calls for severity/importance collection of insurance information and verification or benefits, charge entry and payment posting. Every employee is expected to support the goals and mission of Mercy Medical Center. In particular the commitment to providing all patients easy access to high quality care, service and value. Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion. This position is located in Columbia, at our office off of Brokenland Parkway.

Requirements

• High School Diploma or GED
• A minimum of one year experience as a Medical Assistant or EMT-Paramedic preferred
• Computer proficiency and technical aptitude with Microsoft Word, Power Point, Excel, Microsoft Outlook, Meditech, Epic, Performance Manager/NetLearning
• Ability to read, write, and speak English in an understandable manner
• Ability to work independently and make independent decisions
• Effective communication skills to deal tactfully with personnel, visitors, patients, physicians, customers, and the general public
• Flexibility and personal integrity
• Ability to follow written and oral instructions

Nice To Haves

• CPR certification preferred

Responsibilities

• Schedule patients
• Answer phones
• Scan medical records
• Triage patient phone calls for severity/importance
• Collect insurance information and verify benefits
• Perform charge entry and payment posting

Benefits

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and 'catch up' provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED