Medical Receptionist

Mercy Medical Center • Baltimore, MD

74d

About The Position

Join Our Team at Mercy Medical Center – Now Hiring a Medical Receptionist in Cardiology! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Requirements

• High School Diploma or GED.
• A minimum of one year experience is preferred as a Medical Assistant or EMT-Paramedic.
• Computer proficiency and technical aptitude with the ability to utilize one or more of the following: Microsoft Word, Power Point, Excel, Microsoft Outlook, Meditech (if applicable to position), Epic (if applicable to position), Performance Manager/NetLearning.
• Must be able to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.

Nice To Haves

• CPR certification preferred.
• Experience in a healthcare setting.

Responsibilities

• Greeting and registering patients when they enter the practice.
• Scheduling patients.
• Answering phones.
• Scanning medical records.
• Triage patient phone calls for severity/importance.
• Collection of insurance information and verification of benefits.
• Charge entry and payment posting.

Benefits

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees.
• 403(b) retirement plan with generous company match and 'catch up' provision.
• Paid Time Off (PTO) & company paid holidays.
• Tuition reimbursement.
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program.
• Employer paid Short & Long Term Disability benefits for eligible employees.
• Voluntary Benefits.
• Discounts on auto & home insurance and Verizon plans.
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED