Medical Receptionist - Temp
About The Position
Join Our Dynamic Medical Team as a Medical Group Front Desk Representative! Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience. Your Impact: Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion. Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly. Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records. Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting. Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience. Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.
Requirements
- Reliability, a positive attitude, and excellent teamwork skills.
- Strong communication and interpersonal abilities.
- Proficiency in data entry and computer skills.
- Ability to thrive in a fast-paced environment.
- Exceptional customer service skills.
- Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
- Must hold a high school diploma or equivalent.
Nice To Haves
- Prior experience in ophthalmology.
- Familiarity with Electronic Medical Records (EMR).
Responsibilities
- Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
- Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
- Answer calls, manage messages, verify patient information, and maintain accurate records.
- Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
- Address patient concerns, escalate issues as needed, and ensure a positive experience.
- Work seamlessly with providers, clinical and administrative staff, and external partners.
Benefits
- Competitive 401(k) with matching.
- Comprehensive health, dental, and vision insurance.
- Disability and life insurance.
- Flexible spending account.
- Generous paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
