Medical Receptionist Cardiology

CommonSpirit HealthPrescott, AZ
1dOnsite

About The Position

At Dignity Health, living our values means bringing passion into action every day. Dignity Health-Yavapai Regional Medical Center (DH-YRMC), now part of CommonSpirit Health, is a not-for-profit integrated healthcare provider that offers a broad range of inpatient and outpatient services including network-wide opportunities to advance your career. What started as a simple community hospital, is today a state-of-the-art healthcare system with two acute care hospitals, a network of primary and specialty care clinics, outpatient health and wellness centers, cardiac diagnostic centers, and outpatient medical imaging centers. As you build your career at DH-YRMC, you’ll find Prescott is an inspiring place to live, work and to enjoy the outdoors. · It is an inviting community with bygone charm and modern amenities. · Local residents enjoy four spectacular seasons, while the area offers nearly year-round sunshine for any outdoor adventures. · The carefree, relaxed lifestyle offers short commute opportunities, so you can focus on your career and your family. Dignity Health-Yavapai Regional Medical Center extends this feeling with a strong sense of family, security, and belonging. Our compassion and commitment to quality care has earned awards, such as the Stroke Care Excellence Award (2022), Neuroscience Excellence Award (2021, 2020) and America’s 100 Best Hospitals for Stroke Care Awards (2020, 2021) and has placed us at the top of the charts in community and nationwide in healthcare. Come experience the incredible quality-of-life that Dignity Health-YRMC and Prescott has to offer! #hellohumankindness The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of information to patients in the waiting area. Performs various clerical duties to include: Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules Ensures positive customer service atmosphere and interactions in reception areas Oversees waiting area Answers the telephone in a pleasant and helpful manner Coordinate patient movement, reports problems or irregularities Working knowledge of multi-line phones Working knowledge of computers, fax/copy machines Complete full patient registration in IDX when registering new patients. Ensure all patient information is updated and current when following up/interacting with patients. Verify insurance eligibility and/or benefits.

Requirements

  • High School Diploma/GED
  • Basic computer skills Outlook, Windows-based and Google Suites based programs
  • Working knowledge of multi-line phones
  • Working knowledge of computers, fax/copy machines

Nice To Haves

  • Clerical Experience Preferred
  • Previous medical office and/or insurance experience.
  • Bi-lingual skills

Responsibilities

  • greeting, registering and scheduling patient appointments
  • verifying insurance eligibility and benefits
  • collecting co-payments
  • obtaining routine financial information from various sources to obtain payment plan arrangements and Medicare coverage
  • answering the phone and acts as a primary source of information to patients in the waiting area
  • maintaining departmental deposit logs
  • preparing routine schedules and reports
  • utilizing analytical skills necessary to maintain provider schedules
  • ensuring positive customer service atmosphere and interactions in reception areas
  • overseeing waiting area
  • coordinating patient movement, reports problems or irregularities
  • completing full patient registration in IDX when registering new patients
  • ensuring all patient information is updated and current when following up/interacting with patients
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