Medical Receptionist

The US Oncology Network•Clackamas, OR

13d•$19 - $25•Onsite

About The Position

It may sound cliché, but it is true. A career taking care of cancer patients is a calling for most all of us. It’s much more than a job. Each of us has a unique story that brought us to Compass Oncology, but those stories usually share common themes of care, compassion, and commitment. No matter the role each Compass team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients. Compass Oncology – the largest privately-owned Cancer Care and Research Facility in the Pacific Northwest – is looking for a Medical Receptionist with high level customer service skills that are looking to break into the stable, exciting, and growing field of healthcare. While having medical office experience is a good place to start, we are looking for individuals that have the heart for service. Employment Type: Full-Time, 8:00 AM-5:00 PM, M-F Location: East Cancer Center (Clackamas, OR) Salary Range: $18.68-$25.22 Per Hour Final offer amounts are determined by a review of the candidate’s applicable experience and qualifications, as well as, internal employee equity considerations. Job Scope: Under direct supervision is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Insures all appropriate forms are complete, accurate, and signed according to company guidelines. Serves as a liaison between patient and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Requirements

High school diploma or equivalent required
Minimum (0-3) years of professional office experience preferred.
Computer skills including Microsoft Office Suite.
Ability to multi-task at a high patient volume front desk.
Excellent written and verbal communication skills.
Impeccable customer serivce skills.

Responsibilities

Greet patients and visitors into the clinic in a prompt, courteous and professional manner.
Obtains all appropriate forms as required.
Obtains demographic and insurance information.
Obtains copy of patient's insurance cards and current driver's license for file.
Updates demographic and insurance information as needed in the system.
Registers all new patients into the system.
Prepares and organizes new patient charts.
Notifies nursing staff of patient arrivals, placing charts in appointment order.
Assists in preparing charts for next day’s appointments and prints schedules as needed.
Collects co-pays, deductible and other out of pocket amounts at time of visit.
Issues receipts if necessary.
Distributes condolence cards to patients’ families as requested.
Maintains lobby area in a neat and orderly manner.
Identifies no shows and forwards for patient notification.
Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
Follows policies and procedures to contribute to the efficiency of the front office.
Covers for other front office functions as requested.
Prepares correspondence, memos, forms and other typing as requested by supervisor.