Medical Receptionist

Nebraska Medicine • Omaha, NE

1d • Onsite

About The Position

Nebraska Medicine is seeking a talented individual to join as a Medical Receptionist at their Village Pointe Aesthetic Surgery Clinic / Dreams Medspa in West Omaha, NE. This clinic primarily focuses on full-service Plastic and Reconstructive Surgery (70% of business) and also includes a Medspa (30%). The role involves scheduling for 10 Plastic surgeons, 6 Clinic APPS, and 8 Medspa providers. The position is part-time, 28 hours per week, benefits eligible, with 8-hour shifts, usually divided into 3 days one week and 4 days the following week. Hours vary from 7:30 AM - 6:00 PM Monday-Thursday, 7:30 AM - 5:00 PM Fridays, and 8:00 AM - 1:30 PM on Saturdays. Nebraska Medicine is recognized by Forbes Magazine as one of America’s Top Employers and the Best Employer in Nebraska, emphasizing a commitment to 'Serious Medicine, Extraordinary Care' through collaboration and a diverse, inclusive environment. The organization is the region’s top academic health network, partnering with UNMC for education, research, and patient care.

Requirements

• Minimum of 16 years of age
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers
• Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner
• Demonstrated analytical, prioritization and organizational skills
• Demonstrated flexibility and dedication to team environment
• Effective communication skills

Nice To Haves

• High school education or equivalent
• One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience)
• Nursing Assistant or Medical Assistant
• Knowledge of medical terminology
• Experience with Microsoft Office, specifically Word and Excel
• Fluency in Spanish (depending on the position available)

Responsibilities

• Serve as the first point of contact by greeting and welcoming patients and others (in person, at the check-in desk, or via the telephone)
• Answer incoming calls in a professional manner
• Check in / out patients per established protocols
• Schedule patient appointments
• Register patients

Benefits

• Benefits Eligible
• Up to $5,000/year in tuition assistance
• 35% discount at Clarkson College
• Career advancement opportunities with covered educational costs

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees