Medical Receptionist

Optima DermatologyPlainfield, IN
9h

About The Position

The Dermatology Center of Indiana is recruiting an experienced full-time Medical Receptionist to join our growing Dermatology and Medical Aesthetics group in Plainfield, IN. Responsibilities: The following is an overview of the essential job functions and responsibilities; this may not be an all-encompassing list:

Requirements

  • Must be familiar with standard concepts, practices, and procedures within the secretarial field.
  • Must have the ability to perform data input, computer operations, verbal and written communications, math, medical terminology and demonstrate creativity.
  • Requires a high school diploma or its equivalent.
  • Computer skills a must.

Nice To Haves

  • Prefers 1 to 3 years of secretarial or general clerical experience.
  • Previous skills in healthcare are desirable.

Responsibilities

  • Performs general administrative duties, which include answering telephone, keyboarding, filing, scanning, copying, and maintaining records, faxing, checking EMR fax inbox several times daily.
  • Schedules appointments and procedures.
  • Validates patients’ insurance coverage.
  • Responsible for making pre-op calls to surgery patients and checking authorizations and pre-certifications for the next day.
  • Makes confirmation calls regarding upcoming patient appointments and helps maintain a full patient schedule.
  • Greets patients and families upon arrival to the Center.
  • Maintains petty cash in conjunction with the Benefit’s Department.
  • Collects all co-pays and deductibles, and co-insurance as needed.
  • Performs charge entry functions in conjunction with the Benefit’s Department.
  • Completes all close of day activities.
  • Collects mail and gives to supervisor for opening and organization.
  • Maintains work area and lobby in neat and orderly manner.
  • Secures signature and/or documentation of authorization for invoice payment if needed.
  • Responds to requests for medical record information from patients, physician offices, and other outside sources.
  • Maintains patient database.
  • Performs transcription and data entry as needed.
  • Responsible for maintaining stock for front office and coffee room.
  • Maintains confidentiality of all patient information.
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