Women's Care-posted 2 days ago
$19 - $22/Yr
Part-time • Entry Level
Onsite • Bend, OR
1,001-5,000 employees

Perinatal Associates of Central Oregon (PACO) is a compassionate and patient-centered women’s health clinic dedicated to providing high-quality care in a welcoming environment. We are seeking a professional, personable, and organized Medical Receptionist to be the first point of contact for our patients. About the Role: This is a part-time opportunity working on-site at our PACO clinic in Bend, OR. The position has an expectation of 16-23hrs per week (Monday - Wednesday) and our Medical Receptionist pay range is $18.63 - $22.45.

  • Greet and check in patients in a professional and friendly manner.
  • Verify patient information and update electronic records as necessary.
  • Enroll patients in the patient portal.
  • Manage incoming calls, emails, and faxes, directing them to the appropriate departments.
  • Schedule, reschedule, and cancel appointments as needed.
  • Collect co-pays and balances cash drawer.
  • Verify insurance eligibility and benefits as needed.
  • Address patient concerns and escalate issues when necessary.
  • Create a welcoming atmosphere for patients and visitors.
  • Ensure the waiting area and front desk are clean and organized.
  • High School Diploma or GED equivalent.
  • One year of customer service experience in a professional environment preferred.
  • Business Effectiveness: Professional communication and the ability to install confidence from patients.
  • Personal Effectiveness: Strong personal work habits with a high level of accountability and self-management skills that enable desired outcomes. Easily able to adapt and maintain composure, effective at time priority and management, and able to respond to feedback constructively.
  • Interpersonal Effectiveness: Strong communication skills, a teamwork mindset, and well-developed interpersonal capabilities that enable successful interactions with others. Engages well with the team/patients through respectful and inclusive conduct.
  • One year of customer service experience in a professional environment preferred.
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