Medical Receptionist
About The Position
Our radiation oncology practice is seeking a compassionate and highly organized Front Desk Receptionist to manage daily front office operations and provide exceptional service to our patients. As the first point of contact, you will play a vital role in creating a welcoming and supportive environment for patients undergoing cancer treatment. This position requires strong multitasking abilities, excellent communication skills, and a calm, professional demeanor. The ideal candidate will be comfortable handling a high-volume, fast-paced medical setting while maintaining sensitivity to the needs of oncology patients and their families. To succeed in this role, you should have a friendly and empathetic personality, as well as the ability to respond to patient needs efficiently and respectfully. You must be detail-oriented, dependable, and capable of maintaining composure in stressful situations.
Requirements
- Previous experience as a Receptionist or Front Office Representative in a medical setting
- Familiarity with EMR systems and basic medical terminology
- Strong interpersonal and customer service skills, with a compassionate approach
- Professional appearance and demeanor
- Excellent written and verbal communication skills
- Ability to handle sensitive situations with discretion and empathy
- Strong organizational and multitasking abilities in a fast-paced environment
- Reliable, detail-oriented, and proactive problem-solver
- Ability to work effectively both independently and as part of a team
Responsibilities
- Greet and welcome patients and visitors with professionalism and compassion
- Check patients in and out, ensuring accurate demographic and insurance information
- Answer, screen, and route incoming phone calls in a timely manner
- Schedule, confirm, and coordinate patient appointments
- Maintain patient records in the electronic medical record (EMR) system
- Communicate effectively with clinical staff regarding patient flow and needs
- Ensure the reception area is clean, organized, and stocked with necessary materials
- Handle sensitive patient information in compliance with HIPAA regulations
- Assist patients with forms, questions, and general inquiries
- Perform general clerical duties such as filing, faxing, scanning, and data entry
- Support the care team by helping manage daily workflow and patient coordination
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
