Experienced Medical Receptionist

Wildwood PediatricsEssex, CT
3d

About The Position

Wildwood Pediatrics is hiring for a Full-time, Experienced, Medical Receptionist. The Medical Receptionist is the central point of communication among patients, providers, and other members of the practice. They provide a superior level of customer service to patients, providers and staff in a caring and supportive manner. Maintains strict patient confidentiality of personal and financial information of patients at all times. Provides registration data entry, clerical and reception functions including answering and routing telephone calls, greeting patients, scheduling appointments, processing medical records requests, filing and any other job specific needs. Must have experience working as a Receptionist in a medical facility, pediatrics is a plus! Must be a team player with a professional attitude and appearance. Strong Computer knowledge - both in basic functions and with EHR software. Multi-tasking and time-management skills with the ability to prioritize tasks are a must. Strong customer service skills which includes greeting patients in person and on the phone, empathetic and understanding of all situations. Manage heavy phone volume, answer screen and forward incoming phone calls.

Requirements

  • Experience working as a Receptionist in a medical facility
  • Team player
  • Professional attitude and appearance
  • Strong Computer knowledge - both in basic functions and with EHR software
  • Multi-tasking and time-management skills with the ability to prioritize tasks
  • Strong customer service skills which includes greeting patients in person and on the phone, empathetic and understanding of all situations
  • Manage heavy phone volume, answer screen and forward incoming phone calls

Nice To Haves

  • Pediatrics experience
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