Medical Receptionist - Laboratory - PT

Hutchinson Regional Medical Center, Inc.•Hutchinson, KS

1d•Onsite

About The Position

Performs receptionist duties for a clinic, physician's office, or similar medical facility. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Greets and registers patients or other visitors, informs staff of patients' arrival, and directs patients to appropriate department or examination room. Gathers and updates patient contact or other personal information. Collects and inputs patient insurance information and verifies active coverage or eligibility. Collects co-pays or other fees due to the facility. Answers and transfers phone calls, schedules appointments, arranges for referrals, or relays messages. May perform occasional clerical duties, such as data entry, filing, or photocopying; clerical duties may require experience with medical records or electronic health record systems. Act in accordance with the established mission, vision, and values. Abide by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI). Maintain effective communication and professional working relationships with patients/clients and their representatives, team members, contractors, physicians, peers, outside agencies, and the public. General Responsibilities: Perform other duties as assigned. People Management Responsibilities: Does this position have people management responsibilities?: Yes x No “Yes” indicates that this position entails overseeing and guiding team members, encompassing employment decisions and/or suggestions, as well as conducting formal performance assessments. "No" indicates that this position does not involve managing team members. Minimum Qualifications: Required Education and Experience High School diploma or equivalent training and experience. Required License/Certifications/Registrations Valid Kansas Driver’s License if job requires Preferred Qualifications: Preferred Education and Experience General office experience. Previous customer service. Preferred License/Certifications/Registrations Certified Medical Assistant or Certified Nursing Aide Knowledge, Skills, and Abilities: Knowledge of medical transcription, medical terminology and various software programs. Working knowledge of various computer programs (Word, Excel). Working knowledge of office equipment, i.e. copier, fax machine, etc. Demonstrated ability to communicate effectively. Working knowledge of Electronic Medical Record (EMR). Physical Requirements: With or without accommodation. Light Work: Occasionally exerting up to 25 lbs - frequently exerting up to 10 lbs. 11-25% of the day may be standing or walking. We offer competitive pay, a generous benefit package and a reason to be proud of what you do, every day. Hutchinson Regional Medical Center is a not-for-profit, 190-licensed bed medical facility serving the health needs of more than 65,000 residents of Hutchinson, Reno County and the surrounding Central Kansas region. Our broad network of health care services extends deep into the community with Health-E-Quip, a home medical equipment supply store; Horizons Mental Health Center, a mental health services provider for surrounding counties; Hospice & HomeCare of Reno County, a medical and emotional support system for patients and their families in the final phase of a terminal illness or those needing home health care services for acute and chronic illness needs; and Sleep Diagnostic Center, a monitored sleep lab that identifies sleep disorders. Together, we will do everything possible to deliver an exceptional experience of care to every patient and family member who walks through our doors.

Requirements

High School diploma or equivalent training and experience.
Valid Kansas Driver’s License if job requires
Knowledge of medical transcription, medical terminology and various software programs.
Working knowledge of various computer programs (Word, Excel).
Working knowledge of office equipment, i.e. copier, fax machine, etc.
Demonstrated ability to communicate effectively.
Working knowledge of Electronic Medical Record (EMR).

Nice To Haves

General office experience.
Previous customer service.
Certified Medical Assistant or Certified Nursing Aide

Responsibilities

Greets and registers patients or other visitors, informs staff of patients' arrival, and directs patients to appropriate department or examination room.
Gathers and updates patient contact or other personal information.
Collects and inputs patient insurance information and verifies active coverage or eligibility.
Collects co-pays or other fees due to the facility.
Answers and transfers phone calls, schedules appointments, arranges for referrals, or relays messages.
May perform occasional clerical duties, such as data entry, filing, or photocopying
Act in accordance with the established mission, vision, and values.
Abide by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).
Maintain effective communication and professional working relationships with patients/clients and their representatives, team members, contractors, physicians, peers, outside agencies, and the public.
Perform other duties as assigned.