Medical Receptionist - methodical focused listener

Mercy Urgent Care•Evansville, IN

2d•Onsite

About The Position

Are you a cooperative, diplomatic, and respectful professional with a passion for helping others? Our busy and efficient Urgent Care clinic is seeking a Medical Receptionist who thrives in a friendly, team-based environment while delivering exceptional patient services. Our Urgent Care is known for its professional yet welcoming atmosphere, where team members support each other and deliver care that makes a real difference. We value employees who are detail-oriented, dependable, and dedicated to maintaining a positive patient experience. Apply today and become part of a place where your work is appreciated and your skills truly matter.

Requirements

Patient and empathetic nature with the ability to remain diplomatic when resolving concerns
Strong commitment to following established clinic procedures
Ability to follow policies and ensure compliance with healthcare standards
Calm under pressure, able to keep composure in busy or challenging situations
Excellent communication skills for interacting with both patients and staff in a respectful, cooperative manner

Responsibilities

Greet each patient with a positive and welcoming expression and voice tone
Ensure a smooth check-in process
Perform methodical and repetitive tasks such as data entry into the EMR and insurance processing
Maintain focus on patient experience and operational efficiency
Handle phone calls and inquiries in a compassionate manner
Assist with administrative paperwork like referrals and medical information requests