Medical Receptionist

Mercy Medical Center - Baltimore, MD-posted about 2 months ago
Full-time • Entry Level
Towson, MD
1,001-5,000 employees
Hospitals
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Join Our Team at Mercy Medical Center - Now Hiring a Medical Receptionist for our Float Pool! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family. This position in particular may be expected to go to our off site/hub site locations and support a variety of practices at different times.

  • Scheduling patients
  • Answering phones
  • Scanning medical records
  • Triage patient phone calls for severity/importance
  • Collection of insurance information and verification or benefits
  • Charge entry and payment posting.
  • High School Diploma or GED
  • Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action
  • Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public
  • Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees
  • Adapt to the changing needs of the organization, its patients and the market
  • Actively contribute to a positive, congenial working environment
  • Actively contribute to enhancing patient experience
  • Previous experience in a Medical Office is preferred but not required
  • Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
  • 403(b) retirement plan with generous company match and "catch up" provision
  • Paid Time Off (PTO) & company paid holidays
  • Tuition reimbursement
  • Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
  • Employer paid Short & Long Term Disability benefits for eligible employees
  • Voluntary Benefits
  • Discounts on auto & home insurance and Verizon plans
  • Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values
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