About The Position

Toledo Clinic's Adult Neurology Department is seeking a full-time Medical Receptionist to answer phones, schedule appointments, and support the front office in a busy office. The hours vary between 7:45am and 6:00pm, Monday - Friday.  No weekends.  Previous medical office experience is strongly preferred. General Summary: Perform various clerical duties to support the operation of the office.

Requirements

  • HS diploma or GED.
  • Excellent communication, phone, and organizational skills required.
  • Computer skills helpful.
  • Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
  • Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
  • Demonstrates adaptability to expanded roles.

Nice To Haves

  • Previous clerical experience in a medical office
  • Medical related coursework

Responsibilities

  • Answering phones - courteously and professionally.
  • Scheduling appointments, lab tests, surgeries, etc.
  • Verifying referrals and/or pre-certifications.
  • Updating insurance information.
  • Answering general patient questions.
  • Taking messages accurately and relaying to appropriate personnel.
  • Collecting co-pays.
  • Preparing and cleaning exam rooms.
  • Sorting, filing and scanning patient charts.
  • Other duties as assigned.
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