Medical Receptionist - Radiology

HealthPartners • Maple Grove, MN

3d • Onsite

About The Position

Park Nicollet is looking to hire a Medical Receptionist to join our Radiology Frontline team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Position Summary: Front Desk: Primarily responsible for providing support to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties. Provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients and employers groups who request our care. They will both maintain patient confidentiality to protect patient rights. Furthermore, employees will provide excellent customer service, complete defined work in a timely and professional manner, support on-going process improvement and organizational/department changes, identify self and department in all phone interactions, accept additional related tasks and maintain a clean and orderly work area. Work Schedule: Thursday and Friday 8:00am - 8:30pm.

Requirements

• 6 months related experience
• Accurate computer/keyboarding skills required.
• Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
• Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.

Nice To Haves

• Strong verbal and written communication
• Strong verbal and written communication
• Human relations sensitivity and customer service skills
• Listening and telephone etiquette skills
• Medical terminology knowledge desirable
• Comfort in asking patients for copays and race collection.
• Ability to promote and maintain good patient relations and patient confidentiality.
• Ability to work in a fast-paced and structured environment.
• Ability to sit for long periods of time.

Responsibilities

• greet patients
• collect co-pays
• schedule follow-up appointments and referrals
• support departmental clerical duties
• maintain patient confidentiality to protect patient rights
• provide excellent customer service
• complete defined work in a timely and professional manner
• support on-going process improvement and organizational/department changes
• identify self and department in all phone interactions
• accept additional related tasks
• maintain a clean and orderly work area

Benefits

• Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees