Medical Receptionist

Center for Sight Las Vegas•Henderson, NV

About The Position

Summary of Duties: Under the direction of the Front Desk Manager, to ensure and assist with efficient operations of the Front Desk Department including but not limited to: Greeting patients, Patient Check-In/Out, Updating demographics, Scheduling, Insurance Coverage, Outgoing Referrals, Voicemails and Interoffice Communications. Primary Duties: ( = essential functions) To cheerfully and professionally greet and assist all patients within the practice To obtain patient demographic information and accurately input into the EMR To verify patient insurance information at each visit To scan pertinent patient information into EMR including authorizations, recent lab reports provided by patient, etc. To obtain patient authorization for medical records release (HIPAA compliance) To schedule necessary appointments after completion of patient visit To monitor and review patient schedules for next day office appointments in order to pull or put charts together if needed To collect co-pays and patient balances To identify and accurately resolve minor patient billing complaints To assist with ordering, receiving and stocking of office supplies To maintain the cleanliness of our patient lobby To assist other Medical Receptionists and clinic colleagues Other duties as assigned.

Requirements

Requires a High School diploma or equivalent
Requires a minimum of 2 years customer service or medical office experience
Requires intermediate computer competency including the ability to learn new programs quickly
Requires demonstrated ability to type at a rate of 45 wpm with minimal errors
Requires strong written and oral communication skills
Requires the use of sound judgement when making decisions concerning patients and staff.
Requires ability to manage multiple assignments under varying degrees of pressure (usually from deadlines).
Requires proven ability to work well in a team situation or any other role assigned
Requires complete professional and compassionate focus on patient care and customer service
Requires exceptional interpersonal skills, including the ability to exhibit workplace civility and promote a positive work environment

Responsibilities

Greet patients
Patient Check-In/Out
Updating demographics
Scheduling
Insurance Coverage
Outgoing Referrals
Voicemails
Interoffice Communications
Cheerfully and professionally greet and assist all patients within the practice
Obtain patient demographic information and accurately input into the EMR
Verify patient insurance information at each visit
Scan pertinent patient information into EMR including authorizations, recent lab reports provided by patient, etc.
Obtain patient authorization for medical records release (HIPAA compliance)
Schedule necessary appointments after completion of patient visit
Monitor and review patient schedules for next day office appointments in order to pull or put charts together if needed
Collect co-pays and patient balances
Identify and accurately resolve minor patient billing complaints
Assist with ordering, receiving and stocking of office supplies
Maintain the cleanliness of our patient lobby
Assist other Medical Receptionists and clinic colleagues
Other duties as assigned.