Medical Receptionist

PainPoint Health•Crown Point, IN

1d•$21•Onsite

About The Position

The Medical Receptionist role is central to the patient experience and clinic workflow. You’ll balance front-desk responsibilities, medical record management, and administrative support in a fast-paced healthcare environment—helping the clinic run smoothly while delivering compassionate service.

Requirements

High school diploma or GED required
At least 1 year of administrative experience required
Minimum 1 year of hands-on EMR experience required
Strong verbal, written, and interpersonal communication
Excellent customer service, organization, and attention to detail
Proficiency in Microsoft Office or related software
Knowledge of medical terminology, office ethics, and confidentiality standards
Ability to sit, stand, or walk for extended periods; speak and hear with or without reasonable accommodation; frequently use hands and arms for handling and reaching; lift up to 10 lbs frequently and 25 lbs occasionally; and maintain close vision, depth perception, and focus adjustment.

Nice To Haves

Previous medical receptionist experience a plus
Experience working in a healthcare facility preferred

Responsibilities

Check patients in and out; serve as a professional, welcoming first point of contact
Answer and route phone calls; schedule appointments
Ensure all patient forms, consents, and documentation are completed
Provide compassionate assistance to patients and families
Register patients and collect co-pays and deposits
Prepare new patient paperwork, insurance cards, and privacy notices
Create, pull, file, and maintain organized electronic and physical charts
Work daily in EMR systems to support clinical and administrative workflows
Obtain and record patient histories, vitals, test results, and related data
Prepare examination rooms and maintain a clean facility environment
Monitor supplies and support patient transport as needed
Maintain confidentiality and compliance with HIPAA, OSHA, and clinical guidelines
Complete required annual training and perform other assigned duties