Medical Receptionist

PainPoint Health•Hinsdale, IL

13d•$17 - $19•Onsite

About The Position

As a Medical Receptionist at PSI, you’ll be the first point of contact for our patients—greeting visitors, coordinating front desk operations, and maintaining accurate records. Your attention to detail and empathy will help ensure efficient patient flow and a welcoming environment that reflects PSI’s commitment to quality care.

Requirements

High school diploma or GED required.
Minimum 1 year in an administrative role; prior healthcare experience preferred.
Strong verbal, written, and interpersonal communication.
Able to sit, stand, or walk for extended periods; lift up to 25 lbs; use hands for routine office tasks; and communicate clearly with proper visual focus.
Proficiency in Microsoft Office Suite.
Excellent organization and attention to detail.
Familiarity with medical terminology and recordkeeping practices.
Ability to work independently and maintain confidentiality.

Responsibilities

Greet and check patients in and out, ensuring a positive, professional first impression.
Register patients, collect co-pays and deposits, and prepare required documents (new patient forms, insurance cards, privacy notices).
Schedule appointments, answer phones, and direct calls in a friendly, efficient manner.
Maintain confidentiality and security of patient records while ensuring charts are properly organized and updated.
Prepare examination rooms and assist with documentation such as medical histories, vitals, and test results.
Ensure compliance with healthcare regulations, including HIPAA and OSHA.
Maintain supplies, cleanliness, and readiness of the facility environment.
Interact professionally with physicians and staff to promote a supportive and collaborative environment.
Complete required annual training and adhere to facility guidelines and safety protocols.
Perform additional administrative duties as assigned.