Medical Receptionist

BRAD HALL COMPANIESRexburg, ID
$14 - $17Onsite

About The Position

Mountain Peaks Pediatrics is seeking a full-time Medical Receptionist to provide a remarkable patient experience. The receptionist works Monday through Friday from 8am - 5pm, occupies the front desk in the clinic, assists patients in need, and oversees the primary care portion of the reception lobby.

Requirements

  • High school diploma is required.
  • Knowledge of the data processing equipment, personal computer, and other standard machines common to the business office.
  • Ability to train new and current staff members.

Nice To Haves

  • MA/CNA certification.
  • Preferred previous clinical experience.

Responsibilities

  • Provide exceptional guardian and patient encounters.
  • Determine the priority of patients’ needs based on the severity of their symptoms.
  • Obtain necessary insurance information to add/update patient account(s) in EHR.
  • Keep patients informed of their account information and status.
  • Answer telephone calls, record and deliver messages for other staff members.
  • Perform various clerical duties such as copying/scanning forms, reports, patient info, etc.
  • Collect payments, insurance co-pays, medicine charges, etc.
  • Upon discharge, distribute patient records to proper departments or offices.
  • Maintain a tidy, clean lobby and work area.
  • Maintain confidentiality with all patient information (HIPAA).
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