Medical Receptionist - Psychiatry

The Nebraska Medical Center•Omaha, NE

5d•Onsite

About The Position

Medical Receptionist - Psychiatry Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) Medical Receptionist - Psychiatry Poynter Hall Omaha, NE Position Highlights: Medical Receptionist Nebraska Medicine is now taking applications for a talented individual to join us as a Medical Receptionist at Poynter Hall in Omaha, NE. If you have questions about applying for this Medical Receptionist role you can contact the recruiter, Jana at [email protected] Shift Details: 40 hrs/wk Monday-Friday, 8 hour shifts between the hours of 7:45am-5:00pm four days a week, with one shorter day. Mandatory Training for the first 2 weeks. Mon-Fri 7:00am-3:30pm Why Nebraska Medicine : Our shared values reflect who we are and why we’re here and include, Innovation, Teamwork, Excellence, Accountability, Courage, and Healing. Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care Forbes Magazine recognizes us in their list of America’s Top Employers and the Best Employer in Nebraska Job Description: Medical Receptionist Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone). Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols. Responsible for scheduling patient appointments and registering patients.

Requirements

Minimum of 16 years of age required.
Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.
Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner required.
Demonstrated analytical, prioritization and organizational skills required.
Demonstrated flexibility and dedication to team environment required.
Effective communication skills required.

Nice To Haves

High school education or equivalent preferred.
One year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) preferred.
Nursing Assistant or Medical Assistant preferred.
Knowledge of medical terminology preferred.
Experience with Microsoft Office, specifically Word and Excel preferred.
Depending on the position available, fluency in Spanish preferred.

Responsibilities

Serve as the first point of contact by greeting and welcoming patients and others, (in person, at the check-in desk, or via the telephone)
Responsible for answering incoming calls in a professional manner, and/or checking in / out patients per established protocols
Responsible for scheduling patient appointments and registering patients.