Medical Receptionist

Carolina Digestive Health Associates PA • Pineville, NC

8d

About The Position

About the Role We are seeking a friendly, organized Medical Receptionist to join our team. This role is responsible for welcoming patients, managing front-desk operations, and supporting efficient patient flow during clinical and procedure visits.

Requirements

• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Attention to detail and accuracy
• High school diploma or GED required
• 1–3 years of related experience and/or training preferred
• Maintains job-related knowledge, skills, and abilities through ongoing education
• Completes all mandatory training and assigned educational requirements
• Participates in performance improvement activities and initiatives
• Demonstrates a commitment to meeting and exceeding expectations in all job functions
• Maintains compliance with all applicable laws, policies, and regulatory requirements and responds promptly to required changes

Nice To Haves

• Experience in a medical office preferred but not required
• If you are professional, compassionate, and enjoy helping patients feel welcome and supported, we would love to hear from you!

Responsibilities

• Greet patients and visitors and create a positive, professional first impression
• Register patients, verify insurance, and accurately enter demographics and required documents
• Maintain a clean and organized lobby/waiting area
• Prepare charts, scan documents, and manage filing tasks
• Confirm appointments, verify eligibility, and schedule follow-up visits
• Assist with weekly procedure counts and communication with the anesthesia team (as applicable)
• Uphold HIPAA, OSHA, and all regulatory guidelines
• Support general office operations and other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees