Medical Receptionist-Greenville, SC

iTrust Wellness Group

8d • $18 - $22 • Onsite

About The Position

We are seeking a highly organized and personable Front Desk Coordinator to join the team in our West Greenville office. This position serves as the first point of contact for patients and plays a vital role in ensuring smooth daily operations of our front office. The ideal candidate is dependable, professional, and excels in a fast-paced, patient-focused environment.

We’re proud to have been recognized as a Top Workplace in South Carolina in 2023, 2024, and 2025.

Position Specifics:
Location: West Greenville Clinic (149 Commons Way, Greenville, SC 29611)
Schedule: Monday-Thursday, 7:30AM-4:30 PM; Friday, 7:30AM-1:00PM

Requirements

• High school diploma or equivalent required.
• 1+ years of experience in a medical, behavioral health, or customer-facing office setting preferred.
• Strong interpersonal and communication skills
• Ability to manage multiple tasks and stay organized under pressure
• Professional demeanor and ability to maintain patient confidentiality

Nice To Haves

• Experience with EMR systems preferred.

Responsibilities

• Greet patients warmly and check them in for appointments
• Verify demographic information and confirm appointment details
• Answer and direct phone calls, voicemails, and patient messages
• Monitor provider schedules and assist with appointment coordination
• Maintain a clean, organized, and professional front office environment
• Route financial or insurance-related inquiries to the billing department
• Coordinate with clinical and administrative teams to support overall patient experience

Benefits

• Competitive Pay - $18-22/hour
• Paid Time Off (PTO) – Earned per hour worked
• Sick Time- 40 hours per year
• Paid Company Holidays – 5 days (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving)
• Paid End-of-Year Break (Dec. 24-Jan. 1) – office-wide closure for the holidays to rest and recuperate.
• Medical, Dental, and Vision Insurance – Company Contributed
• Short-Term and Long-Term Disability Insurance – 100% Company Covered
• Life Insurance Policy – 100% Company Covered
• 401K with Employer Match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees