Medical Receptionist - Orthopedics
About The Position
You would be responsible to provide essential front office support in a busy Orthopedics practice, ensuring a smooth and professional experience for every patient. Manages appointment scheduling, patient check-in/check-out, insurance verification, copay collection, and referral coordination. Supports the clinical team with chart preparation and handles incoming calls and documentation. Ideal for someone who is detail-oriented, organized, and comfortable multitasking in a fast-paced, team-based environment with a strong focus on customer service and efficiency.
Requirements
- High school diploma or equivalent
- Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.
Nice To Haves
- Experience within a medical office or billing department preferred.
- Knowledge of patient billing and medical terminology preferred
Responsibilities
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
- Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
- Schedules patient appointments based on department protocols in order to maximize provider productivity.
Benefits
- Great benefits effective day 1!
- Patient-centric environment
- Career growth and advancement potential
- Diverse and inclusive culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
