About The Position

The receptionist is responsible for supporting office operations and works independently and interdependently with other office staff to provide efficient, cost effective, quality patient care. Responsibilities include but are not limited to: Promote a healthy work environment Work collaboratively with CNY Family Group Review CCDs for CNY Family Group and route to appropriate team members Collaborate and communicate regularly with management regarding goals, needs/concerns Phone support – Incoming and outgoing phone calls Scanning and faxing documentation

Requirements

  • High school graduate or equivalent, business school or formal secretarial training a plus.
  • One to two years’ experience preferred.
  • Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.
  • Multi-line telephones, PC and appropriate software knowledge, knowledge of office equipment and supplies.
  • A solid understanding of service-related terminology.
  • Good communication skills both oral and written as well as good interpersonal skills required.
  • Customer service orientated.

Responsibilities

  • Promote a healthy work environment
  • Work collaboratively with CNY Family Group
  • Review CCDs for CNY Family Group and route to appropriate team members
  • Collaborate and communicate regularly with management regarding goals, needs/concerns
  • Phone support – Incoming and outgoing phone calls
  • Scanning and faxing documentation
  • Receives and distributes messages, packages and supplies to the appropriate person or place.
  • Implements the day-to-day operations of specific service or environment.
  • Maintains a safe and secure environment.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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