Medical Receptionist Spanish speaker

Tru Medical Management • New York, NY

4d • $20 - $25

About The Position

We are looking for a skilled and organized medical receptionist/Center Center Agent to join our healthcare team. You will perform a combination of various administrative and clinical tasks.

We are growing, room for advancement.

Requirements

• Bilingual English/Spanish
• Minimum of one - year experience in receptionist role

Nice To Haves

• 1 year eClinicalworks EMR experience is highly preferred

Responsibilities

• Greet patients, check patients in, and check patients out
• Administrative tasks - Scan, fax, answer calls routed from the call center.
• Assist patients with referrals, appointment scheduling
• Performs other duties as assigned by management
• Answer all incoming calls, and address patient’s inquiries, needs, complaints, or other issues
• Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued
• Utilizing EMR system for patient demographic updates, prescription requests, and scheduling appointments
• Assisting in patient translation, if required
• Process all incoming voicemails and tasks to Front Desk Team Member, Providers, and Management accordingly
• Confirm patient visits for next day appointments
• Identify and escalate issues to management
• Complete daily call logs and reports
• Sorting and filing all incoming fax correspondence

Benefits

• 401(k)
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED