Medical Receptionist

Prelude Fertility•Temple Terr, FL

44d

About The Position

Our Medical Receptionist will greet and schedule patients and visitors, call patients to remind them of appointments, answering and routing calls, making transactions, and keeping paperwork organized. The Receptionist mainly uses phones and computers to communicate with patients and staff, so they must have basic knowledge of computers. Must interact frequently with patients, medical professionals, and supervisors, and must have excellent communication skills and have a personable demeanor. Hours will flex, usually 8:30 a.m. - 5:15 p.m., with weekend rotation half days Saturday and Sunday, and holiday rotation Essential Responsibilities: Answer phones promptly and courteously, directing calls appropriately or assisting patients with care and professionalism. Facilitate the smooth and confidential flow of information between the laboratory, onsite physicians, and clinical staff, while upholding the highest standards of patient care and privacy. Schedule, coordinate, and confirm patient appointments, routine check-ups, and physician referrals. Welcome patients and visitors warmly, determine the purpose of their visit, and guide them to the appropriate staff or department. Compile, maintain, and accurately record medical charts, reports, and related correspondence. Interview patients to obtain required information and ensure completion of insurance, consent, and privacy documentation. Support office operations by performing additional duties, special projects, and tasks as assigned. Answer phones promptly and courteously, directing calls appropriately or assisting patients with care and professionalism. Facilitate the smooth and confidential flow of information between the laboratory, onsite physicians, and clinical staff, while upholding the highest standards of patient care and privacy. Schedule, coordinate, and confirm patient appointments, routine check-ups, and physician referrals. Welcome patients and visitors warmly, determine the purpose of their visit, and guide them to the appropriate staff or department. Compile, maintain, and accurately record medical charts, reports, and related correspondence. Interview patients to obtain required information and ensure completion of insurance, consent, and privacy documentation. Support office operations by performing additional duties, special projects, and tasks as assigned.

Requirements

High School Diploma or GED, required
at least 1 year of MEDICAL ADMINISTRATIVE OR MEDICAL CALL CENTER experience is required

Nice To Haves

Bilingual Spanish a PLUS!

Responsibilities

Answer phones promptly and courteously, directing calls appropriately or assisting patients with care and professionalism.
Facilitate the smooth and confidential flow of information between the laboratory, onsite physicians, and clinical staff, while upholding the highest standards of patient care and privacy.
Schedule, coordinate, and confirm patient appointments, routine check-ups, and physician referrals.
Welcome patients and visitors warmly, determine the purpose of their visit, and guide them to the appropriate staff or department.
Compile, maintain, and accurately record medical charts, reports, and related correspondence.
Interview patients to obtain required information and ensure completion of insurance, consent, and privacy documentation.
Support office operations by performing additional duties, special projects, and tasks as assigned.
Answer phones promptly and courteously, directing calls appropriately or assisting patients with care and professionalism.
Facilitate the smooth and confidential flow of information between the laboratory, onsite physicians, and clinical staff, while upholding the highest standards of patient care and privacy.
Schedule, coordinate, and confirm patient appointments, routine check-ups, and physician referrals.
Welcome patients and visitors warmly, determine the purpose of their visit, and guide them to the appropriate staff or department.
Compile, maintain, and accurately record medical charts, reports, and related correspondence.
Interview patients to obtain required information and ensure completion of insurance, consent, and privacy documentation.
Support office operations by performing additional duties, special projects, and tasks as assigned.

Benefits

Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is also available.
Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable!
Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.
Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.