Part-Time Medical Receptionist

PT Plus•Elm Grove, WI

18d

About The Position

Visit PT Plus: Join Our Team to Discover the PT Plus Difference. Become part of a culture that is authentic, positive, understanding, and promotes work-life balance. We are building a team with passion, skill, and a desire to serve others. We support these qualities by caring for our employees through a stable environment that allows for flexibility and autonomy. We make this all possible so you can live your best life. POSITION DETAILS: Job Type: Part-time, no nights or weekends Tuesdays and Thursdays 8 AM - 5 PM OBJECTIVE: PT Plus is always looking for warm, personable individuals who are passionate about patient care and helping others to join our team. You are responsible for creating a welcoming, warm, and healing environment in our clinics. Your primary goal is to improve the patient experience at PT Plus clinics.

Requirements

High School Degree or Equivalent
Proficient in Microsoft & Google Workspace
High energy worker able to keep up with busy office environment

Nice To Haves

Previous administrative and customer service experience (preferred)

Responsibilities

Have a well-grounded understanding of what we provide, responding to inquiries, provide general knowledge regarding clinical skills, services and programs, and assist patients with concerns and questions
Greet patients upon arrival and assist with questions
Ensure patient paperwork is completed and scanned into EMR the same day as the initial evaluation, shredding paperwork at the completion of plan of care.
Coordinate insurance requirements with patients and PT Plus Specialists
Routine, light cleaning to maintain a neat clinic
Maintain inventory stock for medical, retail, and office supplies
Accept patient payments for retail or clinical services and enter in correct platforms
Maintain schedule density for your clinic via processes provided
Answer central phones, check messages, and return phone calls within 24 hours/1 business day
Other duties as assigned