Part-Time Medical Receptionist

PT PlusElm Grove, WI
18d

About The Position

Visit PT Plus: Join Our Team to Discover the PT Plus Difference. Become part of a culture that is authentic, positive, understanding, and promotes work-life balance. We are building a team with passion, skill, and a desire to serve others. We support these qualities by caring for our employees through a stable environment that allows for flexibility and autonomy. We make this all possible so you can live your best life. POSITION DETAILS: Job Type: Part-time, no nights or weekends Tuesdays and Thursdays 8 AM - 5 PM OBJECTIVE: PT Plus is always looking for warm, personable individuals who are passionate about patient care and helping others to join our team. You are responsible for creating a welcoming, warm, and healing environment in our clinics. Your primary goal is to improve the patient experience at PT Plus clinics.

Requirements

  • High School Degree or Equivalent
  • Proficient in Microsoft & Google Workspace
  • High energy worker able to keep up with busy office environment

Nice To Haves

  • Previous administrative and customer service experience (preferred)

Responsibilities

  • Have a well-grounded understanding of what we provide, responding to inquiries, provide general knowledge regarding clinical skills, services and programs, and assist patients with concerns and questions
  • Greet patients upon arrival and assist with questions
  • Ensure patient paperwork is completed and scanned into EMR the same day as the initial evaluation, shredding paperwork at the completion of plan of care.
  • Coordinate insurance requirements with patients and PT Plus Specialists
  • Routine, light cleaning to maintain a neat clinic
  • Maintain inventory stock for medical, retail, and office supplies
  • Accept patient payments for retail or clinical services and enter in correct platforms
  • Maintain schedule density for your clinic via processes provided
  • Answer central phones, check messages, and return phone calls within 24 hours/1 business day
  • Other duties as assigned
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