Medical Receptionist - Bilingual - Evernorth - Midland TX

Cigna Healthcare•Midland, TX

2d•Onsite

About The Position

Evernorth Workplace Care offers health care delivery services along with population health and health coaching solutions, conducted in person or virtually. Our mission is to deliver proactive, personalized, and holistic patient care and coaching by acting on health data and insights to improve the overall health and wellness of our clients’ employees, and those they care about most, by providing access to high quality, affordable services where they work and live. Evernorth Workplace Care - Personalized Care Where You Are Medical Receptionist – Bilingual Spanish - Evernorth – Midland TX The Medical Receptionist (Medical Administrative Senior Rep) is an integral member of the multi-disciplinary team who functions under the direction and supervision of a registered nurse and/or licensed physician. The position provides professional, courteous, and friendly assistance to our customers. Coordinates appointments, handles multiple phone calls, and reschedules/confirm appointments. May handle cash, coordinate, schedule and follow up on phases of a surgery procedure and/or specialty referral appointment. Provides exceptional customer service and maintains patient confidentiality. Interacts with all levels of staff in a variety of departments; physicians, patients, families as well as external contacts, such as employees of other healthcare institutions, community providers and agencies concerning the healthcare of the patient. Responsible for the adoption and demonstration of the Consumer Health Engagement cultural beliefs. Be a role model for the six cultural beliefs to drive personal accountability and organizational results. What we expect from you:

Requirements

GED/High School Degree
At least 1 or more years of medical receptionist experience
At least 1 or more years of experience in cash handling, typing, scheduling applications experience preferred.
At least 1 or more years of customer service experience
Ability to convey information to customers in a warm, clear, concise manner.
Ability to always maintain strictest level of patient confidentiality
Ability to work in a fast-paced environment
Solid Computer skills
Ability to work under minimal supervision
Excellent written and verbal communication skills
Team oriented
Strong time management skills
Responsible and reliable
Ability to work health center hours
Bilingual Spanish