Medical Receptionist ( Part Time )

Lake Erie College of Osteopathic Medicine•Englewood, FL

40d

About The Position

JOB SUMMARY: The front office medical receptionist will be responsible for answering phones, scheduling patient appointments, taking messages, and outgoing and incoming medical record requests. The medical receptionist follows all policies and procedures and completes other clerical duties as assigned. CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES:

Requirements

Computer experience in medical or other related field
Knowledge of Patient Relations, Scheduling and Bookkeeping
Knowledge of medical coding and insurance practices and reimbursement
Compliance with State and Federal Regulations and Safety Protocols, at the practice level
Knowledge of patient's privacy (HIPAA) and student privacy (FERPA)
Follow proper OSHA and safety guidelines; Protect equipment (office, facility)
Strong communications skills are essential as well as computer literacy (MS Office Suite [i.e. Word, PowerPoint and Excel…etc.]) and accurate data entry skills
Excellence organizational skills must be accurate and attentive to detail
Maintaining an established work schedule
Effectively using interpersonal and communications skills including tact and diplomacy
Effectively using organizational and planning skills, including attention to detail and follow-through
Assessing and prioritizing multiple tasks, projects, and demands
Maintaining confidentiality of work related information and materials
Establishing and maintaining effective working relationships
The ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations
The ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM
The ability to accept work directives from managers and supervisors in a respectful and cooperative manner
Be able to be flexible to accept other duties needed/assigned for the practice needs
High school diploma or GED required
Computer and online interactive knowledge a must

Nice To Haves

Knowledge or experience with Athena Medical Patient Software (if no experience, training will be provided)
AS or BS degree with work experience of 2-5 years' in a similar job responsibility preferred

Responsibilities

Check-in & check-out patients, answer telephone and verify personal information for billing purposes
Schedule patient appointments and take messages
Responsible for checking and responding to emails and tasks daily in individual clinical inbox and group inbox
Responsible and accountable to supervise and manage the patient waiting area
Work in conjunction with the physicians and staff to maintain patient flow
Take direction and receive assignments to help the clinic on a daily basis
Be available for work during the hours assigned
Responsible for collection of co-pays and balances and then submission of end of day receipts to the office manager
Complete outgoing and incoming medical record requests
Bar-code documents for inclusion in electronic medical records
Protect money, checks, credit cards and collect insurance information
Contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction
Participate in scholarly activity so to enrich and broaden the student learning experience
Commit to being a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach
Accept other duties needed/assigned for the practice needs