Medical Receptionist

Career Opportunities @Phmc•Philadelphia, PA

17h

About The Position

PHMC serves as both a direct service provider to individuals, families, and communities across the region and as an intermediary agent — managing large-scale contracts, government and philanthropic partnerships, and multidisciplinary initiatives that require operational sophistication, strategic leadership, and deep mission alignment. Summary Job Description: Perform all medical receptionist functions at primary care and community-based health centers for underserved populations. The Medical Receptionist will report to the Health Center Administrator. Age/Patient Populations Served: Age of Patient Population Served Pediatric (0 - 19 yrs) Adult (19 – 64 yrs) Geriatric (65 yrs & older) Nonage Specific Task (N/A) Population Bariatric Patients: BMI greater than 40, or greater than 35 with weight-related comorbidities Patient with exceptional communication needs Patient with developmental delays Patient at the end of life Patient under isolation precautions All Populations

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Knowledge of billing procedures and Insurance verification
Data Entry
Knowledge of medical terminology
Familiar with Managed Care Plans and Referral Process
Extensive Organization Skills
Must have a pleasant manner.
Ability to manage and complete work assigned by several staff members
Must be flexible
One year of experience in a medical office environment
High School Diploma or GED equivalent
Position requires standing 2/3 of the time, walking 2/3 of the time, sitting under 1/3 of the time, use of hands to finger, handle, or feel 2/3 of the time, reaching with hands and arms, under 1/3 of the time, stooping, kneel, crouch or crawl under 1/3 of the time, talk or hear over 2/3 of the time. The position requires lifting to 10 lbs. up to 1/3 of the time.
Exposure to blood-borne pathogens requires the use of personal protective equipment.

Responsibilities

Responsible for all front Desk Functions in a Primary Care setting
Schedule Appointments
Schedule specialty and ancillary appointments
Answer Phones
Complete Managed Care Referrals
Obtain Pre-Certs when needed
Responsible for patient registration data entry
Verify Insurance
Daily Batching of encounter forms
Log referrals in the tracking system
Follow up for reports from specialists
Arrange transportation when needed for patients
Assist patients when needed
Review the patient's charts and encounter forms for completion
File reports, file charts
Perform other duties as assigned
Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistleblowers, and Conflict of Interest Policies.
Keeps abreast of all pertinent federal, state, and PHMC regulations, laws, and policies as they presently exist and as they change or are modified.
Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job.
Comply with the Department of Public Health (DPH), The Joint Commission, and other accreditation and regulatory agencies' standards.
Adhere to all PHMC Policies and Procedures.
Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module.