Medical Receptionist (Schiffler Cancer Center)

WVU Medicine

5d • Onsite

About The Position

In collaboration with the health care team, the incumbent performs secretarial duties as assigned while functioning as the focal communication source in the office.

Requirements

• High school education or equivalent
• Efficient in the operation of office equipment including computers, fax, copiers, and telecommunications systems.
• Must have excellent verbal communication skills.
• Ability to answer, prioritize and triage telephone calls calmly and professionally.
• Ability to manage multiple tasks simultaneously.
• Highly motivated, organized, and attentive to detail.
• Ability to work based on operational needs of the department.
• Possess ability to relay information, and deal tactfully and harmoniously with others.
• Basic computer skills required.
• Sitting for long periods of time.
• Cognizant of environmental factors, infection control issues to maintain a clean safe and functional work environment.

Nice To Haves

• Prior medical office receptionist experience.

Responsibilities

• Greets patients and visitors in a prompt, courteous and helpful manner. Ensures the patient feels welcome.
• Obtains appropriate consent for release of medical records and documents in patient record, log or files/indexes.
• Takes referrals from physicians and physicians’ offices. Schedules appointments based on diagnosis and other pertinent data.
• Prepares patient charts. Appropriate knowledge of scanning and indexing.
• Responsible for maintaining the necessary supplies for the functioning of the office.
• Accurately enters patient demographic information into computer, files and records patient information accurately and timely.
• Transcription and other records received are placed into patient charts and/or sent to primary care physician or referring physician in a timely manner.
• Familiar with close of day policy and procedures.
• Assists in other areas of department and corporation as needed, completing other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees